Returns & Shipping Policy
Returns:
Fresh, frozen or dry food cannot be returned without a proof of damage, defect or problem that you have with the food received. As proof we need a pic or more pics to show us the status of the packages of the food received, highlighting the problem. Without the proof we cannot make any reimbursement. Fresh or Frozen food will be shipped as soon as possible but we cannot guarantee a shipping date or a delivery date.
Shipping:
FREE SHIPPING - All Orders $85+
We offer FREE shipping on all orders of $85 or more for all Local orders. For orders under $75 we offer Standard Ground shipping for a flat fee of $15.00. Free returns are provided on local orders. Local Refers to Miami-Dade, Broward, and Palm Beach county. We currently do not ship to any other county or country.
WHAT ARE MY SHIPPING OPTIONS?
| Country | County | Method | Carrier | Cost |
| United States | Miami-Dade, Broward, Palm Beach | Free Delivery | Admaiora |
FREE for orders $85 and up
|
| United States | Miami-Dade, Broward, Palm Beach | Same Day Delivery | Admaiora | $15.00 flat fee on all orders of less than $85 |
| Store Pick Up | Free |
GROUND SHIPPING: Orders received before 10 am EST are shipped out same business day. Orders received after 10 am EST are shipped the following business day.
HOW DO I KNOW THAT MY ORDER HAS BEEN SHIPPED?
You will receive a shipment notification e-mail once your order has shipped. The e-mail will contain the tracking information as well as a link to track your package online.
GROUND SHIPPING: Minimum order is $ 60